Contact us

We're here to help. The fastest way to reach us is by email — we typically respond within one business day.

Email: [email protected]

Business hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time, US)

Mailing address: Gepetto LLC, a series of OtoCo Base DE LLC 390 NE 191st St, Ste 8558 Miami, FL 33179 USA

For order-related questions, please include your order number (format: GMS-XXXXX-XXXX) so we can help you faster.